![]() Startup directory: C:\Program Files (x86)\Logicworks BV\Logicworks CRM Outlook Add-in\ The adxloader.log and adxregistrator.log look perfectly fine: no warnings, no errors (see attached logs).Īny idea what could be the problem? The Add-in is working fine with several other customers and on our machines.Īdd-in Express Loader Log File: 14:29:23:209 I uninstalled and reinstalled again with Administrator rights, but that did not help. Then I reinstalled the Add-in again, but now it does not show up in the menu's, and it is also not visible as an Add-in in the Outlook Add-ins. I thought the uninstall did not fully uninstall the Add-in, so I deleted the Inactive Add-in reference manually. ![]() ![]() When I restarted Outlook and checked the Add-ins in Outlook our Add-in was still visible as Inactive. But when I closed Outlook and restarted it, the Add-in was again Inactive and invisible. Using the Outlook Options I found the Add-in was Inactive, so I activated it and it did show up again in the menu. However the Add-in did not show up in the menu. Then I installed the update and restarted Outlook. I fixed it and tried to install our update this morning.įirst I uninstalled the previous Add-in using the Windows Apps
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